Shipping Policy
Effective Date: 9 January 2025

At Kursiwale, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased on our website, www.kursiwale.com.

  1. Shipping Coverage
    We deliver products across India. Delivery availability for specific locations can be checked during the checkout process.
  2. Shipping Charges
    Free Shipping: Applicable on orders exceeding ₹[Insert Amount].
    Standard Shipping Charges: For orders below ₹[Insert Amount], shipping costs will be calculated at checkout based on the product weight and delivery location.
  3. Delivery Timeline
    Standard Delivery: Orders are typically delivered within 7-10 business days.
    Express Delivery: Available for select locations at an additional cost. Orders are delivered within 3-5 business days.
    Please note that delivery timelines may vary due to factors beyond our control, such as weather conditions, holidays, or courier service delays.
  4. Order Processing
    Orders are processed and shipped within 1-3 business days of confirmation.
    Orders placed on weekends or public holidays will be processed on the next business day.
  5. Tracking Your Order
    Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status. You can track your order through our courier partner’s website or contact our support team for assistance.
  6. Failed Deliveries
    In case of a failed delivery due to:

Incorrect Address: Ensure that the address provided is accurate and complete.
Customer Unavailability: Our courier partner will attempt delivery up to 2-3 times before returning the order to us.
If the order is returned, additional shipping charges may apply for re-delivery.

  1. Damaged or Missing Items
    If your order arrives damaged, incomplete, or incorrect, notify us within 48 hours of delivery.
    Provide images of the damaged packaging/product to expedite the resolution process.
  2. Delivery Restrictions
    P.O. Box Addresses: We do not deliver to P.O. Box addresses.
    Remote Locations: Delivery to remote or non-serviceable areas may take longer or incur additional charges.
  3. International Shipping
    Currently, we only ship within India. For international orders, please contact our support team for more information.
  4. Contact Us
    If you have any questions or need assistance with your order, please contact us:

Phone: +91 93728 35603 / +91 98196 11799
Email: info@kursiwale.com
Thank you for shopping with Kursiwale. We look forward to serving you!